Scentorium (“we”, “us”, “our”) operates the website www.scentorium.in (the “Website”) and any related applications, platforms, or services (collectively, the “Services”). These Terms & Conditions govern your access to and use of the Website and Services, including the purchase of products.
If you have any questions or concerns regarding these Terms & Conditions, please contact us at: info@scentorium.com.
BY USING OUR WEBSITE
By accessing, browsing, or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy and any other policies referenced herein.
If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.
If you are under the age of 16, you may only use the Website with the consent of a parent or legal guardian.
USE OF THE WEBSITE
- These Terms apply to all users of the Website, including browsers, customers, and contributors of content.
- You agree that all information you provide to Scentorium during registration, checkout, or communication is accurate, complete, and not misleading. You are responsible for keeping this information up to date.
- We reserve the right to modify, suspend, restrict, or discontinue access to the Website or any part of it at any time, temporarily or permanently, without notice or liability.
- Availability of features, services, or content may vary depending on device, browser, or location.
- We may deny or terminate access to the Website if we believe your use violates these Terms, applicable laws, or the rights or safety of others.
USER CONTENT
- Any material, content, or information submitted by you to the Website shall be considered non-confidential and non-proprietary.
- By submitting content, you grant Scentorium a non-exclusive, royalty-free right to use, reproduce, modify, publish, and distribute such content for lawful business purposes.
- You are solely responsible for any content you submit and agree to indemnify and hold harmless Scentorium from any claims, damages, or losses arising from such content.
- We reserve the right to remove or restrict any content at our discretion.
PURCHASE OF PRODUCTS
Order Acceptance
- All product listings on the Website are provided for informational purposes and constitute an invitation to purchase, not a binding offer.
- When you place an order, you are making an offer to purchase products subject to these Terms.
- Orders are subject to acceptance by Scentorium. We may refuse or cancel an order at our discretion, including but not limited to cases where:
- Products are unavailable, mispriced, or incorrectly described
- Payment authorization fails
- Delivery restrictions apply
- Fraud or unauthorized activity is suspected
- Order confirmation emails acknowledge receipt only. Acceptance occurs once you receive a dispatch or shipping confirmation.
Prices
- Prices displayed on the Website are exclusive of applicable shipping, taxes, or duties unless stated otherwise.
- Prices may change at any time without notice. Price changes will not affect orders already confirmed.
Payment
- Payments must be made using the payment methods available on the Website.
- You confirm that the payment method used belongs to you or that you are authorized to use it, and that all payment details provided are accurate and complete.
- All transactions are subject to verification and approval by payment providers.
- Scentorium is not responsible for declined payments or additional charges imposed by banks or payment processors.
Invoicing
Where required or permitted by law, Scentorium may issue electronic invoices. By placing an order, you consent to receive invoices electronically.
Delivery and Risk
- Delivery timelines are estimates only and may vary due to external factors.
- Risk of loss or damage to products passes to you upon delivery to the address provided.
- Delivery-related personal information is used solely for fulfillment purposes in accordance with our Privacy Policy.
Cancellations and Returns
- Cancellations, returns, and refunds are governed by our Returns & Cancellation Policy.
- Nothing in these Terms limits or excludes your statutory consumer rights under applicable law.
THIRD-PARTY LINKS
The Website may contain links to third-party websites or services. These sites operate independently, and Scentorium is not responsible for their content, availability, or privacy practices. Accessing third-party links is at your own risk.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Scentorium shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of the Website, Services, or products.
CHANGES TO THESE TERMS
Scentorium may update these Terms & Conditions from time to time. Any changes will be posted on this page. Continued use of the Website after such changes constitutes acceptance of the updated Terms.
GOVERNING LAW
These Terms & Conditions and any related agreements shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which Scentorium operates.
CONTACT US
For any questions, concerns, or requests regarding these Terms & Conditions, please contact: info@scentorium.com.